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Health products where clarity is care

In healthcare, a confusing screen is not just an annoyance. I design clinic software, patient apps and care workflows for tired staff, anxious patients and very little room for error.
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The problems I hear most

  1. .01

    Staff work around the software

    When the tool is slower than paper, people keep paper. Workarounds are the clearest sign of a workflow designed without them.

  2. .02

    Patients don't finish what they start

    Booking, intake forms and follow-ups fall away when they feel long, clinical or confusing on a phone.

  3. .03

    Critical information hides in plain sight

    Alerts, allergies and abnormal results get lost in dense screens that treat everything as equally important.

  4. .04

    Accessibility treated as optional

    Older patients, low vision, low literacy, many languages. In health, accessibility is the main audience, not an edge case.

What good looks like in Healthtech

  • Clinical screens that show what needs attention first
  • Booking and intake flows patients can finish on a phone
  • Workflows designed with nurses, doctors and front-desk staff in the room
  • Accessible by default: contrast, type size, language and plain words
  • Calm, reassuring brand and copy for people who are worried

Work in Healthtech

All Healthtech work

How I can help

  • Product & UX Design

    Apps, websites and dashboards for products with real complexity underneath. I design the flows first and the pixels second, so the result is calm to use and straightforward to build.

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  • UX Research & Audit

    Evidence before opinion. I find out what users actually do, where the product loses them, and which fixes will move the numbers you care about.

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Healthtech, asked often

  • Yes, with care. I work around clinical schedules, use short sessions and follow your consent and privacy requirements. Shadowing a shift is often worth more than any interview.

  • I design the experience and work alongside your regulatory and clinical teams, who own the compliance decisions. Clear documentation of design decisions helps both sides.

  • I avoid collecting it. Sessions use test data or anonymised examples, and nothing identifiable leaves your environment.

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